RevenueRescue - Privacy Policy

Effective Date: November 15, 2025 Last Updated: November 2, 2025

1. Introduction

Lexopoly LLC ("RevenueRescue," "we," "us," or "our") provides billing suggestion software for law firms. This Privacy Policy explains how we collect, use, and protect your information.

By using RevenueRescue, you agree to this Privacy Policy.

2. Information We Collect

2.1 Account Information

Email address
Password (encrypted)
Law firm name
Legal acknowledgments

2.2 Billing Data

Calendar events imported from Clio
Billing suggestions generated by our system
Approval and posting decisions
Matter and client information (imported from Clio with your authorization)

2.3 Payment Information

Credit card information (processed by Stripe; we do not store full card numbers)
Billing address
Subscription status

2.4 Usage Information

IP address
Browser type
Pages visited
Login timestamps

2.5 Clio Integration Data

Clio OAuth access tokens (encrypted)
Clio refresh tokens (encrypted)
Calendar events, matters, and client data (with your authorization)

3. How We Use Your Information

We use collected information to:

Provide and maintain the Service
Generate billing suggestions from calendar data
Process subscription payments
Send service notifications
Provide customer support
Improve the Service
Comply with legal obligations

4. Information Sharing

4.1 Third-Party Service Providers

We share information only with essential service providers:

Clio - Practice management integration (optional)

Purpose: Import calendar events and matter data
Data: OAuth tokens, calendar events, client/matter information

Stripe - Payment processing

Purpose: Subscription billing
Data: Payment information, email address

Email Service Provider - Transactional emails

Purpose: Account notifications, support communications
Data: Email address, name

Cloud Infrastructure Provider - Secure hosting

Purpose: Application and data storage
Data: All service data (encrypted)

4.2 Legal Requirements

We may disclose information if required by law, including:

Court orders or subpoenas
Law enforcement requests
Protection of our rights or safety of others

4.3 Business Transfers

If RevenueRescue is acquired or merged, your information may be transferred to the successor entity. You will be notified of any such change.

5. Data Security

We implement security measures to protect your information:

Encryption in transit and at rest
Secure authentication
Access controls
Regular security monitoring

No system is 100% secure. You are responsible for maintaining the confidentiality of your password and notifying us of unauthorized access.

6. Data Retention

Active accounts: We retain data as long as your account is active
Deleted accounts: Data retained for 90 days (recovery period), then permanently deleted
Backups: Deleted data may persist in backups for up to 30 additional days
Legal requirements: Some data may be retained longer if required by law

7. Your Rights

7.1 Access and Control

Access your personal information through account settings
Export your data at any time
Correct inaccurate information
Delete your account (contact support@lexopoly.com)

7.2 Marketing Communications

Opt out of promotional emails via "unsubscribe" link
Transactional emails (billing, security) cannot be disabled

7.3 California Privacy Rights (CCPA)

California residents have additional rights:

Right to know what personal information we collect
Right to delete personal information
Right to opt out of sale (we do NOT sell personal information)
Right to non-discrimination

Contact privacy@lexopoly.com to exercise these rights.

7.4 European Residents (GDPR)

EEA, UK, and Switzerland residents have rights under GDPR:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object to processing

Contact privacy@lexopoly.com to exercise these rights.

8. Attorney-Client Privilege

8.1 Your Responsibility

You are responsible for:

Ensuring you have authority to enter client data
Complying with attorney-client privilege obligations
Complying with all confidentiality rules and ethics requirements

8.2 Our Role

We do not:

Review or access your client data except as necessary for technical support
Assert any rights to your client data
Disclose your client data except as required by law

You remain solely responsible for compliance with all attorney-client privilege and confidentiality obligations.

9. Cookies

We use cookies for:

Authentication and session management (essential)
Service functionality (essential)
Analytics (optional, can be disabled in browser)

You can manage cookies through your browser settings. Disabling essential cookies may prevent certain features from working.

10. Children's Privacy

RevenueRescue is not intended for individuals under 18. We do not knowingly collect information from children.

11. International Data Transfers

Your information may be processed in the United States. By using the Service, you consent to such transfers. We implement safeguards to protect your data.

12. Changes to This Policy

We may update this Privacy Policy. Material changes will be announced via email or Service notification. The "Last Updated" date will be revised. Continued use after changes constitutes acceptance.

13. Contact Information

Email: privacy@lexopoly.com Website: revenuerescue.lexopoly.com Mail: Lexopoly LLC, 5830 E 2nd St, Ste 7000 #29087, Casper WY 82069

Document Version: DRAFT 1.0 Status: Requires legal review before production use Last Updated: November 2, 2025